Automation & Customer 360

Do you know who your customer is? Do you recognize their behavior? Do you understand their drivers and, more importantly, their drop off moments? With a 360 degree customer view and smart automations, you show relevant, personal content at the right moment. And you turn visitors into loyal customers.

Automate touchpoints that drive action

By bringing customer data, behavior, and touchpoints together, you gain control over the full customer journey. Easier said than done. Leverage our 25 years of experience and move from reactive to predictive. Do not push harder. Activate smarter.

Get more out of your customer base

Get in touch with Arjo, Digital Marketing Lead

Arjo at LinkedIn

Do you really know your online customers?

Do you know exactly how your online customers behave? Do you understand your customer retention? These insights are essential for creating a personal customer experience. With the right marketing technologies, such as a customer data platform, you collect first party data. This makes customer behavior visible. By connecting this data to marketing automation, you reach customers at the right moment.

The collaboration with XSARUS is very pleasant. They listen closely to our challenges and actively think along to reach concrete solutions and improvements together. There is weekly contact with the team, involving multiple specialists. Thanks to their knowledge and experience, XSARUS translates insights into optimizations that contribute to stronger results, fully aligned with our goals.

Janneke Schouten, E-commerce manager Roobol

Approach your customer the right way

Every detail matters. You take a deep dive into the customer journey and analyze customer behavior. What drives them? More importantly, where do they drop off? That is where action matters. You know your customer needs and how you want to present your brand. You gain the right insights and spot opportunities before they slip away. Together, this turns into a clear strategy. The result: automated touchpoints that match behavior and intent, and clearly drive engagement, customer retention, and conversion.