Commerce @ the Castle
We are pleased to invite you to a new edition of our XSARUS e-commerce event: Commerce @ the Castle. On Thursday, November 7, we open the doors of Slot Loevestein for our customers and relations. You can count on a full-day program from 09:15 to 17:00, full of inspiring sessions and networking opportunities.
Based on exciting and varied sessions, we will take you on an 'e-commerce journey'. Get inspired by the experiences of our customers, concrete case studies, sessions of (e-commerce) partners and XSARUS professionals. Thanks to a mix of plenary presentations and parallel sessions for B2C and B2B, you can fully tailor the event to your interests.
Program
09.15 - Reception
09.45 - Welcome | Paul Kieviet & Gijs Hoondert
10.00 - Travelbags on Saas diet | Gerjan Horstra (Travelbags) & Bram Hoekman (XSARUS)
10.30 - Parallel sessions
- Boost your customer satisfaction with a smart and efficient returns process | Returnista
- The key to the castle: All the ins and outs of B2B e-commerce | CloudSuite
11.15 - Parallel sessions
- Dstrezzed ready for every season thanks to Power BI | Teun Aarden, Michiel de Rooij (Dstrezzed) and William Tanis (FACTICX)
- 10,000 consumers have their say: Build a successful e-commerce strategy for 2025 | Mollie
12.00 - Lunch
12.30 - Tour of Slot Loevestein (optional)
13.15 - Parallel sessions
- The strategy behind Hendi's international B2B success | Marka Goosen (Hendi) and Gijs Hoondert (XSARUS)
- Innovative game changers in e-commerce | Shopware
14.00 - Parallel sessions
- The dropshipment challenges and successes of Telstar Surf | Marco Bremmers (Telstar Surf) and Stan van Heemst (XSARUS)
- Discover the hidden flaws in your e-commerce organization | OneRetail
14.45 - Break
15.00 - Keynote: Multiple boxing champion Nouchka Fontijn
15.45 - Final speech
16.00 - Drinks & Networking
Interaction & networking
Find interaction during the event: share your e-commerce experiences and challenges with like-minded people and join a workshop. During the extensive lunch and drinks at the end of the day, there will be plenty of opportunity to interact and make valuable connections.
Guided tour of Loevestein Castle
Need to relax in the middle of the day? After lunch we organize a tour of Slot Loevestein. Highly recommended to explore this historic location, since you are there anyway.
You can expect these inspiring sessions
- What practical considerations did Travelbags make to replatform to a non-SaaS platform? Everyone talks about TCO reduction, is SaaS the panacea for that or not? Gerjan Horstra (owner of Travelbags) and Bram Hoekman (CTO at XSARUS) share their insights and highlight both sides of the coin.
- Discover how a streamlined and customer-centric returns process can not only save costs, but also increase customer satisfaction and loyalty. Together with Returnista, in this session you will explore ways to stay one step ahead of the competition with smart optimizations and effective strategies around returns.
- In this interactive session, you'll discover the secrets of successful B2B e-commerce strategies. From seamless integrations and efficient automations to customized customer experiences and scalable growth opportunities. CloudSuite takes you through the crucial aspects of B2B e-commerce. How the right tools and insights not only give you access to "the castle," but also hold the key to staying ahead of your competitors.
- Fashion brand Dstrezzed has complete insight and grip on online and offline sales performance, inventory management, seasonal planning and more thanks to Power BI. Dstrezzed's Teun Aarden (Omnichannel Director) and Michiel de Rooij (CIO) talk with William Tanis (Data Architect at FACTICX), about how data-driven decisions keep Dstrezzed agile and ready for any seasonal challenge.
- Mollie shares exclusive insights from a survey of 10,000 consumers about their expectations and buying behavior in the current economic situation. Discover how to turn these insights into an effective e-commerce strategy that helps you respond to changing customer needs and remain successful in a challenging market.
- Come find out how Hendi, supplier of professional kitchen equipment, is deploying their digital strategy to drive international growth. Marka Goosen (CIO at Hendi) and Gijs Hoondert (Implementation Consultant at XSARUS) will take you through the tools Hendi uses and how they optimally align customers, account managers and processes. And they look ahead to the future.
- Shopware dives into the latest innovations and trends in customer experience and automation with you. What are the gamechangers and how do you stay one step ahead of your competitors? Find out and share your insights during this interactive session.
- Telstar Surf, one of Europe's largest webshops in surf gear, makes full use of dropshipment. This brings challenges: dependence on suppliers, returns, delivery times and regulations. But it also contributes greatly to the retailer's international growth. Marco Bremmers (Online Marketer at Telstar Surf) and Stan van Heemst (Implementation Consultant at XSARUS) share their insights and practical experiences, but are also curious about your approach.
- Getting a healthy return from your e-commerce? That is often more difficult than it seems. At the same time, it is a challenge to continuously stay focused on topics where you can gain efficiency. In this workshop Kasper Muileboom of OneRetail gives you practical tools to discover the 'hidden flaws' in your organization. This way you can address them and get the most out of your online business.
Multiple boxing champion Nouchka Fontijn is going to talk about the building blocks for success. Elements that are crucial for achieving goals in the boxing ring, but also in business. Because there are more similarities than you think. How about the importance of having a good team around you and determining a rock-solid strategy? The session will be interactive, surprising and you might even learn some new boxing skills!
