Improve your webshop performance with an expert review

Ton de Munck
Senior UX Designer
11 September 2024

There is always room for improvement. Your webshop included. Daily operations often make it difficult to step back and look at your webshop objectively. How do users experience your shop? Do you know what frustrates them or where they hesitate? An expert review is a strong first step.

Identify obstacles, get actionable insights and increase conversion

From insight to results

An expert review helps you uncover the pain points your users experience. With clear and practical recommendations, you can quickly improve performance and drive growth. Are you looking for:

  • Higher checkout completion rates
  • More quotation requests
  • Fewer customer service calls
  • More returning customers

Then it’s time to optimise your performance further together.

How does it work?

We analyse your webshop or app with a fresh and objective perspective. We either perform a complete scan or focus on a specific customer journey. Which insights matter most to you?

We combine usability best practices, research insights, data from your Google Analytics, and 26 years of experience. Every element that impacts the user experience and conversion rate comes into focus: copy, page structure, navigation, design, and more.

What do you get in return?

  • Actionable recommendations: Not just a list of issues, but practical and achievable recommendations ranked by priority. A clear to-do list you can start using immediately.
  • Digital workshop: Together, we review the report and discuss the recommendations. Everyone involved in the project can participate.
  • Measurable results: Higher conversion rates, a better user experience, and customers who navigate your webshop with ease. That is the impact of our recommendation

Moving forward together

Some insights are easy to implement right away. Others require design solutions, further development, or A/B testing. We prioritise based on:

  • Impact on the user
  • Value for your organisation
  • Technical feasibility

This helps you create a backlog that fits directly into your roadmap discussions. Of course, XSARUS is ready to support the next steps following the expert review, such as creating detailed design concepts.