Order Management
Get control over the order management process and ensure yourself of (omnichannel) success.
Are you active in omnichannel? Then you can't do without effective order management. Efficient inventory management, managing orders through all sales channels such as your own webshop, marketplaces, or dropshipment partners. Smooth order processing and shipping, offering Click & Collect, flawless order communication with your customers.
This creates a maze of processes. The solution? A central order management system. One that goes far beyond the capabilities of the traditional ERP, POS, or e-commerce platform. To offer customers who are always connected the best experience via any channel. Online and offline.
Omnichannel Order Management
As a retailer or brand, you aim for: the right product, at the right time, in the right place. From an organizational perspective, there are various processes and interests associated with omnichannel order management:
- Optimizing inventory management
- Saving on logistical movements
- Time and cost-efficient order processing
- Scalable business models, e.g. in a multibrand context
With an order management system, you can provide your customer with:
- Information about expected delivery time
- Online visibility of store inventory
- Online reservation, viewing, and purchase in-store
- Online ordering, pick up in-store (buy-online, pickup-in-store)
- Online ordering, return in-store
- Ordering in-store, home delivery (kiosk, endless-aisle)
- Online ordering, shipping from the store (ship-from-store)
TableTop Order Management: smart software that helps brands and retailers realize their omnichannel ambitions. Are there multiple physical and digital sales channels? Are stocks spread across multiple stores and locations? Optimize commerce processes in the central TableTop Order Management solution, while maintaining flexibility.
