Insights
A collection of digital commerce trends, useful insights, practical tips & tricks and upcoming events.
Video: 7 gamechangers that define the webshop of 2030
The webshop of 2030 looks nothing like the one you know today. In this video Bram Hoekman (CTO at XSARUS) shares a clear vision of a future where technology, behaviour and personalisation merge into the next generation of e-commerce.
How to build customer loyalty after Black Friday
Many first time buyers drop off after a single purchase. Make sure you do not lose sight of this customer group and use the momentum after Black Friday with smart post purchase engagement, strong customer experience and data driven loyalty.
Gamechanger 7: Promotions? Only 100% personalised
In this series you discover seven gamechangers that shape the success of your storefront on the road to 2030. Gamechanger 7: personalised promotions. No generic discounts, but smart incentives at the right moment.
Gamechanger 6: Customer profiling beats privacy concerns
In this series you discover seven gamechangers that shape the success of your storefront on the road to 2030. Gamechanger 6: customer profiling. Customers share more data, as long as you are transparent and reliable.
Gamechanger 5: AI agents as your new e-commerce customer
In this series you discover seven gamechangers that shape the success of your storefront on the road to 2030. Gamechanger 5 focuses on AI agents, smart digital assistants that place orders on their own.
Gamechanger 4: Say goodbye to one size fits all shopping flows
In this series you discover seven gamechangers that shape the success of your storefront on the road to 2030. Gamechanger 4: intent based shopping flows. A shopping experience that adapts to the intent and the stage of your customer.
Gamechanger 3: Search, chat and guide become one
In this series you will discover 7 gamechangers that will define the success of your webshop towards 2030. Gamechanger 3 shows how search, chat and guided selling merge into one powerful interface.
Gamechanger 2: Post-checkout experience as new conversion phase
In this series you will discover 7 gamechangers that will define the success of your webshop towards 2030. Gamechanger 2: the post checkout experience. The start of a new conversion phase where convenience and additional revenue come together.
Gamechanger 1: Next-level personalisation with concept shopping
In this series you will discover seven gamechangers that will define the success of your webshop towards 2030. Gamechanger 1: concept shopping. The webshop of tomorrow adapts instantly to behaviour and preferences for each visitor.
Meet XSARUS, FACTICX & OneRetail at the Webwinkel Vakdagen 2025
Will we see you at our booth on April 2 & 3? Join us for an informal conversation, whatever digital challenge you have. Highly recommended: visit our presentations and roundtables.
